30+ automated SaaS metrics for finance teams

Fully automate your SaaS metrics

Stop the spreadsheet factory. With ScaleXP, track ARR, MRR, churn, NRR and retention automatically from your accounting, CRM and billing data — then explain every movement and turn the results into board-ready reporting.

ScaleXP SaaS metrics dashboard showing ARR, MRR, churn and retention KPIs in real time

ScaleXP is an approved app for leading accounting & CRM systems

SaaS metrics become unreliable when the data lives in different systems

CRM records what was sold. Billing tracks subscriptions. Accounting records the financial outcome. When those systems are reported separately, finance teams end up reconciling ARR, MRR and churn manually every month.

Two panels connected by a red X: Xero, QuickBooks, and Zoho Books logos on the left, HubSpot, Salesforce, and Pipedrive logos on the right, illustrating a disconnect between accounting and CRM systems.

Manual SaaS reporting makes every month-end harder than it should be

Spreadsheet models become harder to maintain as customers, products, currencies and entities increase. Finance spends each reporting cycle rebuilding metrics before it can begin explaining performance.

Disconnected forecasting process across spreadsheets, CRM, billing, and accounting systems

Automate your SaaS metrics from the systems you already use

ScaleXP connects accounting, CRM and billing data into one finance-controlled reporting workflow. Metrics update from the underlying records instead of being rebuilt in spreadsheets every month. See also CRM accounting integration software and Financial Consolidation Software.

CRM data from Salesforce, HubSpot and Pipedrive and accounting data from Xero, QuickBooks Online and Zoho Books flowing through the ScaleXP finance-reviewed data layer into ARR, MRR, NRR, GRR, churn, expansion and contraction metrics
CRM data from Salesforce, HubSpot and Pipedrive and accounting data from Xero, QuickBooks Online and Zoho Books flowing through the ScaleXP finance-reviewed data layer into ARR, MRR, NRR, GRR, churn, expansion and contraction metrics

Built for SaaS teams that have outgrown spreadsheets

A closed-won CRM deal being rebuilt by hand into spreadsheets, manual invoice checks and inconsistent reports.

Track ARR, MRR, churn, NRR and retention in one place

Bring recurring revenue, retention and growth metrics into one reporting environment instead of maintaining separate models for different KPIs or audiences.

ARR and MRR

Track recurring-revenue run rate and movements over time: ARR, MRR, committed MRR and MRR growth rate.

New, expansion and contraction

See how much growth comes from new customers versus the existing customer base, alongside revenue growth rate and net dollar retention.

Churn, NRR and GRR

Understand retention and identify what is driving changes: customer churn, revenue churn, gross and net revenue retention, customer retention rate and renewals retention rate.

CAC, LTV and cohort metrics

Connect recurring-revenue reporting with broader SaaS performance: CAC, CAC payback period, LTV, LTV:CAC, gross margin, Rule of 40, SaaS magic number, sales efficiency and cash burn and runway.

See exactly what changed in recurring revenue — and why

Move beyond the headline MRR or ARR number. ScaleXP separates each period’s movement into new business, expansion, contraction and churn, then lets finance investigate the customers behind the change.

Opening ARR → New → Expansion → Contraction → Churn → Closing ARR

ARR and MRR calculated from Xero invoice and contract data, with monthly recurring revenue movements

Reconcile SaaS metrics to your accounting data

Finance should be able to defend every number it reports. ScaleXP keeps SaaS metrics connected to customers, invoices and source records instead of maintaining a disconnected KPI model. Because the metrics are built from the same QuickBooks Online or Xero invoice data that drives your revenue recognition schedules and month-end journals, the KPIs you report and the numbers in your ledger start from one source.

ARR, MRR, NRR, GRR, renewals and revenue traced to the same HubSpot customer contract and Xero accounting data.
ARR, MRR, NRR, GRR, renewals and revenue traced to the same HubSpot customer contract and Xero accounting data.

Report SaaS metrics across multiple entities and currencies

Report recurring-revenue performance across a SaaS group in multiple currencies, without manually combining entity-level KPI spreadsheets.

SaaS metrics used for forecasting and board reporting
SaaS metrics used for forecasting and board reporting

Turn SaaS metrics into board-ready reporting and forecasts

Use the same recurring-revenue data to explain historical performance, monitor renewals and support forward-looking management and board reporting.

scalexp reporting dashboard showing live data

Also see Revenue Recognition Software for recognized and deferred revenue.

scalexp reporting dashboard showing live data

What changes for your finance team

Automating the reporting process changes where finance spends its time: less compilation and reconciliation, more explanation, forecasting and decision support.

Businesswoman in a green blouse holding a tablet displaying financial data with Xero, HubSpot, and Intuit QuickBooks logos.

Customer result

Real-time SaaS metrics for directors and investors

All SaaS metrics are consolidated moments after month end close and shared in online dashboards.

“It's allowed me to provide our directors and potential investors with real-time information on our SaaS metrics.”

Estiaan Schoombie, Finance Manager at Cue Technology

Estiaan Schoombie

Finance Manager, Cue Technology

Read the Cue Technology case study

SaaS metrics software FAQs

SaaS metrics software calculates recurring-revenue measures such as ARR, MRR, churn, expansion, contraction, NRR and GRR.

ScaleXP goes further by connecting every metric to accounting, CRM and billing records – giving CFOs numbers they can reconcile, explain and confidently present to the board.

Yes. ScaleXP calculates ARR and MRR from connected customer, invoice, contract and subscription data.

It automatically separates new, expanded, contracted, renewed and churned revenue, giving finance an immediate explanation of every change between periods.

ScaleXP automates 30+ SaaS metrics, including ARR, MRR, NRR, GRR, churn, expansion, contraction, customer retention, CAC and LTV.

Definitions, formulas and benchmarks for each metric live in the SaaS Metrics Library.

Yes. ScaleXP calculates SaaS metrics using Xero or QuickBooks Online data and can enrich it with information from HubSpot, Salesforce or Pipedrive.

This creates a uniquely complete view connecting contracts, customers, invoices, recognized revenue, renewals and recurring-revenue movements.

ScaleXP replaces fragile spreadsheet formulas with consistent, finance-controlled calculations built from connected source data.

CFOs can drill from any headline metric into the underlying customers, invoices, products and transactions – making every number easier to verify and defend.

Yes. ScaleXP provides consolidated SaaS metrics across legal entities, business units, products, regions and currencies.

CFOs can move from a group-level KPI directly into the individual entity, customer and source records behind it – without rebuilding consolidation spreadsheets.

Yes. ScaleXP brings ARR, MRR, churn, retention, cohorts, customer movements and revenue forecasts into the wider finance-reporting workflow.

Board-ready KPIs remain connected to accounting and commercial data, dramatically reducing monthly preparation while improving confidence in every reported number.