ScaleXP provides a hands-on onboarding experience led by our dedicated Customer Success team, ensuring your finance team is fully up and running in days, not weeks. Every new customer receives guided setup support, best-practice configuration, and personalised training sessions tailored to their accounting system and reporting structure.
Ongoing support is included via live chat, email, and knowledge-base resources, so help is always available when you need it. Our Customer Success team is consistently rated 5 stars by Xero users and 4.9 by QuickBooks users, reflecting the exceptional service and responsiveness we provide at every step of your journey.
With ScaleXP, you’ll have expert guidance from implementation through to optimisation — ensuring automation delivers measurable results quickly and smoothly.